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Happy to answer all your questions
We’ve compiled answers to some of the most common questions to assist you in making informed decisions.
What types of mattresses do you offer?
We offer a variety of mattresses, including memory foam mattresses, pocket springs mattresses, and hybrid mattresses, gel infused mattresses, latex mattresses, handcrafted mattresses, designed to cater to different sleep preferences and needs.
How do I choose the right mattress for me?
Consider factors such as your preferred sleeping position, firmness level, and any specific health concerns. Our customer service team is available to guide you through the selection process to ensure you find the perfect mattress.
What is your best mattress for those who have back pain?
Back problems vary among individuals, so it’s best to follow your doctor’s advice. We generally recommend a medium‑firm mattress for optimal support and alignment.
Which kind of wood do you use in making your beds?
We use Canadian Pine Wood, which is treated for dust mites and known for its strength and durability—ideal for furniture construction.
Which mattress is best for those with allergies?
Mattresses like Huxberry Artic Gel Essentia, and Natura Prime, and Natura Essentia are hypoallergenic and resistant to dust mites, mold, mildew, and allergens. They’re rigorously tested for hygiene and safety.
Which mattress is similar to those used in hotels?
FIVE STAR Mattress “Same mattress used in four season hotel” and AUDRINA Beautyrest mattress, offering luxurious hotel-style comfort.
What is the difference between Latex and Memory Foam?
Latex is natural, supportive, and bouncy with quick recovery.
Memory foam is synthetic, softer, and molds to your body for pressure relief. It has a slower recovery time.
What are the benefits of gel in a mattress?
Gel helps regulate temperature by drawing heat away from your body. It also adds a soft, plush feel—great for reducing pressure on your hips and shoulders.
What mattress is better for side or back sleepers?
Back sleepers: Go for medium to firm mattresses that keep your spine aligned.
Side sleepers: Choose softer or cushioned mattresses that ease pressure on the joints.
What is a body impression on a mattress?
Body impressions are shallow dips that form over time as the foam conforms to your body. This is normal and not considered a defect unless the indentation exceeds 3 cm.
What fabric is used in your mattresses?
We use a variety of high-quality, fire-retardant fabrics like:
Organic bamboo or cotton
Soft damask or jacquard weaves
Breathable knitted or quilted covers
How many springs are in a king-size mattress?
It depends on the type:
Standard pocket springs: About 900 springs in a king size
Micro pocket springs: Around 1,800 springs for added comfort and motion isolation
Do you sell “medical mattresses”?
There’s no official medical certification, but orthopedic or firm mattresses are commonly recommended for back support and posture improvement.
How often should I replace my mattress?
It’s best to change your mattress every 5 to 7 years. Over time, mattresses lose support and accumulate allergens and wear.
What payment methods do you accept?
We accept major credit/debit cards, cash, and tabby payment. Secure online payment options are available at checkout.
What should I do if my order arrives damaged?
Please contact us immediately if you notice any damage. Reach out by phone or email so we can arrange a prompt solution.